Frequently Asked Questions
General
Are oversized vehicles accepted at all parking facilities?
Height clearances for all decks are listed below. Vehicles must fit within marked parking spaces. Vehicles are not allowed to extend into the driving lane.
Deck Clearance Height Deck 2 6’6″ Deck 3 7’3″ Deck 4 6’10” Deck 5 6’8″ Deck 6 7’2″ Deck 7 7’3″ Deck 8 7’2″
I lost an item in the parking garage. Who do I contact?
I need to pay a parking citation. Who do I contact?
Who do I contact for questions or issues related to on-street parking?
Monthly Parking
How do I obtain a monthly parking pass?
I lost my monthly parking card. What should I do?
Am I allowed to let others use my monthly parking card?
No. Allowing others to use your assigned card is strictly prohibited. Those who violate this policy are subject to having their parking privileges revoked.
I want to cancel my monthly parking. What should I do?
Can a monthly parking card be used at multiple locations?
Monthly parking cards are location specific and cannot be used at other locations.
Do you offer auto-pay for monthly invoice charges?
Online Payment Account
How do I sign in to view my customer account?
How do I update information on my account?
Careers
I am interested in working for the Birmingham Parking Authority. How do I apply?
Procurement
Where can I find more information on bidding opportunities with the Birmingham Parking Authority?
Birmingham Parking Authority Administrative Office
1732 5th Avenue North
Birmingham, AL 35203
P: (205) 321-7050
F: (205) 214-1493
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The BPA is a separate entity of the City of Birmingham for the purpose of developing and managing off-street parking facilities.
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